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Managed IT Services

We’ll take away the worry, frustration and considerable cost of managing your IT environment.

Managed IT Services

For an easily budgeted, fixed monthly fee — we’ll take away the worry, frustration and considerable cost of managing your IT environment.  Our managed IT services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big … and expensive! Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and deliver the ROI you expected.

Server Monitoring and Care

We utilize active-yet-unobtrusive software to track and analyze your server activity and monitor your backups around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.

Desktop Monitoring

Our computer support and preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.

Helpdesk Support

Give your team the dedicated helpdesk support they need to stay productive.  Whether it’s a printer problem, email issues or application troubles our helpdesk technicians are fast, friendly and can resolve most of your issues remotely.

How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services.  With these comprehensive assessments, you’ll always have the best information for choosing your most effective options. What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems. Let us answer any questions you have about our managed IT services. We’ll show you the simplest and most affordable way to keep your IT network in top form.

WHY CHOOSE TMD TECHNOLOGY?

Why Managed Services?

Managed IT, Computer Support MSP

TMD Technology Services Has You Covered.

TESTIMONIALS

Michael Metzkes
Michael Metzkes
President
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TMD Technology has provided services to our teams for over 10 years. They are professional, responsive and most important they know what they are doing.
Chris Zibrn
Chris Zibrn
Phoenix Custom Homes
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Fantastic experience from top to bottom. TMD transformed our IT platform, improved our website and modernized our SEO. With regards to tech support, TMD educates themselves on the latest technology and responds quickly to any issues in our office. I would highly recommend TMD.
Peter Osterman
Peter Osterman
President
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TMD Technology Services handles a wide array of services for us including our Information Technology, Internet Marketing and social media presence. Tom’s knowledge and experience in the home building and construction industry really sets him apart in this highly competitive industry. He is quick to respond which is crucial since selling homes is a 24/7 job. His knowledge of the new home sales process, our CRM and building application is invaluable for our team.
Lorraine Jones
Lorraine Jones
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Tom at TMD is incredible to work with and very knowledgeable when it comes to complex networking. I would recommend him to anyone. Not to mention he is a pleasure to be around!
Donna Tovar
Donna Tovar
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TMD Technology Services is an integral part of keeping our business technology operating. They not only manage our server to ensure it is secure and running efficiently, but they also maintain all of our office computers. I would highly recommend this company for any job big or small, and you will have the satisfaction of knowing you’re in great hands.​
Miriam Rube
Miriam Rube
Head of School
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Tom is exceptional as to the level of his expertise, his willingness to explore possibilities, his responsiveness and his overall customer service. Without reservation and with great enthusiasm, I highly recommend him as an asset to any business in need of technology and network support. MR
Wendy Montgomery
Wendy Montgomery
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Tom was both helpful and organized. Would definitely recommend.
William Meleski
William Meleski
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Knowledgeable, easy to understand, reliable, direct. Excellent resource.
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